Refund Policy

Last Updated: 16 June 2026

This policy outlines the payment and refund terms on Nakshtra Tak. Please read it before consultation/purchase.

1. Wallet recharge

The Rashi (Zodiac sign) added to the wallet is used for consulting and services. Counselling fee from the same balance per-minute are cut. Refunds for unused Wallet-Rashi (Zodiac sign) are not generally available; contact us in special circumstances.

2. Consultation fee

Once the consultation (chat / call) is successfully done, the fee is Non-returnable Yes, because the service is provided. If it is on our part Technical failure If the consultation did not go through or broke down midway, the fee for that period will be credited back to your wallet.

3. Failed transaction

If the Rashi (Zodiac sign) is deducted at the time of payment but not added to the wallet, it is usually done by the bank / Razorpay. 5–7 working days I come back automatically. If not, write to us with the transaction details.

4. Store items and Puja services

• Physical products: Delivery if damaged / faulty item is found. 48 hours Notify with photo within - replacement / refund will be given in eligible cases.
• Puja/Digital services: Not refundable after service start / finish; pre-start cancellations can be refunded with the remaining deductible.

5. How to request a refund

For a refund request info@nakshtratak.com Write to us with the order / transaction details or contact us at + 91 7800771770. Accepted refunds Mula in the payment medium or wallet. 7–10 working days will be processed

6. Contact

📧 info@nakshtratak.com · 📞 +91 7800771770
📍 Vill- Bihra, Tahsil- Harraiya, Kaptanganj, Basti, UP 272155